Returns & Exchanges

At Leather Furniture, we stand behind the quality of our premium hides and craftsmanship. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our customer concierge team with your order number and photos of the furniture to receive a Return Merchandise Authorization (RMA) number.

2

Prepare for Collection

Ensure the leather piece is in its original condition and securely wrapped in the initial protective packaging to prevent scuffing during transit.

3

Schedule Professional Pickup

Our specialized white-glove logistics partners will contact you to coordinate a convenient time to collect the furniture from your residence.

4

Inspection and Refund

Once our artisans inspect the returned piece at our warehouse, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing